Shipping & Returns

‬ORDER PROCESSING

‭Please allow 3 business days to process your order. Expect an email within 4 business days to let you‬ know your order is on the way!‬

LOCAL DELIVERY‬

‭During checkout, enter your address and choose the ship option. Click the "continue to‬ shipping" button. Local delivery is available for addresses within 50kms of our shop.‬ If the local delivery option does not show up during checkout, your order is not eligible for‬ local delivery.‬ When your order is ready for delivery, you will receive an email with real-time tracking‬ information.‬

‭FLAT RATE SHIPPING‬

Orders are generally shipped within 3 business days using Australia Post. Post's delivery standard is 2 - 7 days. Flat rate shipping fee applies to orders shipping‬ to locations outside our local region. We do not ship outside of Australia at this‬ time.‬

‭DOMESTIC SHIPPING RATES AND ESTIMATES

Shipping charges for‬‭ your order will be calculated and‬ displayed at checkout.‬

REFUNDS, RETURNS AND EXCHANGES‬

‭We accept returns up to 30 days after delivery, if the item is unused and in its original‬ condition, and we will refund the full order amount minus the shipping costs for the return.‬

In the event that your order arrives damaged in any way, please email us as soon as possible‬ at hello@cradleandkin.com.au with your order number and a photo of the item’s condition. We‬ address these on a case-by-case basis but will try our best to work towards a satisfactory‬ solution.‬

‭If you have any further questions, please don't hesitate to contact us at hello@cradleandkin.com.au.‬